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• New option to secure Group Galleries on Organization Pages.
  We added a new setting that gives you control over how customers can view group galleries when accessed from an Organization Page.
  
  The default setting is “Access Code Not Required,” which allows customers to directly enter a group gallery from the Organization Page. If you select “Access Code Required,” customers must enter the group gallery’s access code to view the gallery.
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• Request partial reprints of customer orders.
  When requesting a reprint, you can now choose to request a partial reprint of select items in an order. Just go to Orders > select an Order > Request Reprint > Select “Full” or “Partial.” When "Partial" is selected, a window will open where you can select which items from the order need to be reprinted, along with the reason and any additional notes.
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• Improvements to reprint order invoices.Order invoices in the Studio Panel will now automatically update with an additional section for the reprint information, including the tracking URL and updated shipping address. Previously, this reprint information replaced the original details.
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• Order timestamps will now use the job’s timezone. 
  In the Studio Panel, the order table and order invoices will now use and display the timezone and timezone code of the job an order was placed from instead of your studio’s timezone. Job timezones are selected when creating a job and can be edited in Job > Settings > Job Details.

• New Insights section for Yearbook Selection.
  We added a new Insights section for jobs with Yearbook Selection enabled. From Job > Insights, you can view the deadline and how many customers have Selected, Ordered & Not Selected, and Selected & Not Ordered.

• ‍Automatic Email Campaigns now send to all customers who visit any gallery.
  ‍Customer account email addresses will now receive Automatic Email Campaigns. This includes customers who access or subscribe to any gallery, as well as studio-uploaded email addresses included in private job subject data.
  
  ‍This does not include email addresses that are manually uploaded to Group/Public Marketing Flyers.
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  This update is effective for all gallery types (Private, Public, and Group). In the event that a customer's account email is already included in a Private job’s subject data, duplicate emails will not be sent.
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• Send manual marketing flyers to customer account emails.
  When sharing a manual marketing flyer, you now have the option to send it directly to customers by selecting the new “Send to Customer Account Emails” option. This update is effective for all gallery types (Private, Public, and Group).

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• Fixed an issue where the unmatched screen wasn’t updating after dragging and dropping unmatched images to subjects.
• Fixed an issue where an active offer was displaying as expired.
• Fixed an issue where the bottom row was being cut off if more than 1 row of images was assigned to a subject in a private job > Subjects Detail.
• Fixed an issue with manual marketing flyers where choosing “[data element] empty” was clearing other filter choices.
• General bug fixes.

• You can now enable Yearbook Selection for a published job. Previously, Yearbook Selection could only be turned on when a job was in Draft status. 
• We added 7 new products for Richmond Pro Lab. Open your Richmond price sheet(s) to view and add them.
  • 24x36 Vinyl Grommet Banner
  • 24x48 Vinyl Grommet Banner
  • 24x60 Vinyl Grommet Banner
  • 24x72 Vinyl Grommet Banner
  • 36x48 Vinyl Grommet Banner
  • 36x72 Vinyl Grommet Banner
  • 36x60 Vinyl Grommet Banner

• General bug fixes.

• When submitting a Custom Promo request, we will confirm that the attached offer does not expire before the SMS send dates.
• When deleting subject data in a private gallery job, we updated the confirmation modal to include the number of subjects selected for deletion. We also added a warning and suggestion to update the subject data instead of deleting it.
• We tweaked the copy and asterisks for Miller’s Bulk or Drop price sheets to help differentiate between the messages for Economy and Bulk Shipping.
• To prevent any customer service or shipping issues, studios can no longer delete a price sheet attached to a job with an active bulk shipment.
• In the Reports > Products section of the Studio Panel, your digital download bundles now display the quantity included in them.
• We’ve made a helpful improvement to the way we track business verification attempts when the process is not completed in a single session.
• We made UI improvements when navigating subjects in the photo section of a private gallery job:
  • Images will no longer appear incorrectly uploaded into a selected subject’s gallery.
  • When you click a subject name, it will now remain in place rather than move to the top of the list. 

• General bug fixes.

• Yearbook Selection is a new school photography tool that simplifies the photo selection workflow for photographers, organizations, and customers alike. Learn more and get started.
  • Open a Private Gallery Job > Settings > Yearbook Selection to enable it and choose your settings. 
  • PhotoDay guides customers through the simple selection process in their gallery.
  • Automated email and text reminders are sent until your chosen deadline.
  • Review, edit, and export the selections right from your PhotoDay Studio Panel.
• On 7/1/24, a few updates went into effect for Richmond products and shipping in PhotoDay. No changes have been made to your Richmond price sheets, so be sure to review and adjust accordingly. View the Richmond + PhotoDay price list and find a summary of changes below:
  • Print pricing has been lowered to match Richmond’s current Volume Packaged print prices (8x10s will be $0.96 each instead of $1.30 each).
  • Most specialty item prices increased slightly.
  • Economy shipping is now $5.25 (instead of $3.50 for orders over $10.00 and $4.95 for orders under $10.00).
  • Shipping costs for bulky/large specialty items ($9.95) and all expedited shipping methods remain the same.
• We added a new product for Miller’s. Open your Miller’s price sheet(s) to view and add them:
  • Folio
• We added two new products for Reedy. Open your Reedy price sheet(s) to view and add them
  • 1x2 Vinyl Banner
  • 12x18 Vinyl Banner

• We fixed an issue where deleting a price sheet or credit sheet was reverting archived jobs back to Draft status. We improved this behavior to only occur for active (non-archived) jobs. Rest assured that the only way an archived job will be restored is if you manually click the “restore” button. 
• We fixed an issue where the upload progress modal disappeared. Now, when you upload photos to a job, the upload progress modal will display even when navigating to other Studio Panel pages.
• General bug fixes.

• Gallery Lookup is a new Beta feature that allows customers to find their subject’s photos within a private gallery without needing an access code. Learn more about how it works, specific use cases, and how to get started.
  • From Job > Subjects Data > Gallery Lookup Configuration, you can select the fields customers will use to help them find their private gallery. 
  • Customers can use Gallery Lookup by accessing a private gallery via either an Organization Page or the Job URL. 

• Gallery Visibility gives you direct control over which jobs appear on an Organization Page. Learn more about these improvements and how to get started. You can now:
  • Display private galleries (in addition to group and public).
  • Choose to display all newly created jobs in AdvancePay and Published statuses by default. 
  • Select additional gallery statuses you want to display by default: Draft and Expired.
  • Control the above settings for each individual Job > Settings > Gallery Access.

• Our recently announced Don Ward + PhotoDay themes are available for 2 more Miller’s products:
  • Trader Cards - Set of 12
  • Metal Luggage Tag (with address)
    Open your Miller’s price sheet(s) to view and add them > Make sure you have a Miller’s price sheet attached to a job > Select the “Miscellaneous” theme in the job’s settings.

• We added 2 new products for Miller’s. Open your Miller’s price sheet(s) to view and add them:
  • 8x10 Modern Plaque
  • Folding Memory Mate

• We added 2 new products for Richmond Pro Lab. Open your Richmond price sheet(s) to view and add them:
  • 8x24 Print
  • 10x30 Print
• We added a new private gallery filter option to show subjects with missing data. For example, if you want to find every subject without an email address, you can now choose “Email Empty.” This new filter option is available for private gallery flyers, job photos, emails, and exports.

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• General Bug Fixes

• New Organization Pages allow you to set up and share a single link to all your public and group galleries related to an organization. The link can be shared with organizations and parents to simplify the customer experience and eliminate the need to keep track of multiple access codes for different picture days within a single organization.
  Organization Pages are shared via a custom link which automatically grants access to all of the related galleries. Learn more about how it works, specific use cases, and how to get started.
• We released an exciting new theme collection in collaboration with Don Ward of 3rd Creative—available exclusively through Miller’s + PhotoDay. The new themes complement Don Ward’s other popular designs and are automatically included in the “Miscellaneous” theme option for jobs using Miller’s price sheets. Themes are available for the following products:
  • 4x5 Graphic Magnet
  • 5x7 Individual Photo with Graphic
  • 8x10 Individual Photo with Graphic
  • 7x5 Group Photo with Graphic
  • 10x8 Group Photo with Graphic
  • Memory Mate Horizontal (10x8)
  • Memory Mate Vertical (8x10)
  • 3.5" Graphic Button 

We added 5 new products for Miller’s Lab—just in time for commencement season! Open your Miller’s price sheet(s) to view and add them:

• Framed Print 5x7
• Framed Print 8x10
• Set of 25 Thank You Cards
• Tassel Frame 9x11
• Double Print 8x12
• We updated and unified all “Export” icons to match “Download” icons across the Studio Panel.

• General bug fixes.

• In compliance with the INFORM Consumers Act (ICA), studios that reach the following criteria will be required to verify their business information in PhotoDay: 200 or more sales AND $5000 revenue in a 12 consecutive month period over the last 24 months.
  
  Studios will have 20 days (from 3/21/24 or after meeting the above requirements) to verify their business. If they don’t verify after 20 days, Galleries will be suspended from selling until business verification is successfully completed. The verification process will be completed via Persona (a secure verification software) embedded in the Studio Panel: Settings > My Studio > Verification. Learn more about ICA.
  
  If you meet these requirements, we’ll notify you when you log into your PhotoDay Studio Panel and email you instructions and reminders.
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• We added 8 new products for APS Lab! Open your APS price sheet(s) to view and add them.
  - Laser Cut Ornament
  - Set of 4 Ticket Magnets
  - Travel Mug 14 oz
  - Desk Mate - Dye Sub
  - Luggage Tag
  - Coasters
  - Can Wrap
  - 8x10 Dye Sub Plaque
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• For Wallet exports, we added the job name to each line item for clarity.

• General bug fixes.

• We added a new “Only Subjects without an Email” filter option for private gallery flyers. When downloading or sending PDFs to an organization, you can use this new filter option to print and/or distribute flyers only for subjects without an email address included in their subject data.
• We improved the Wallet section in your Studio Panel. Now you can view the service type (Credit Purchase, Knockout, or Color Correction) and the "Amount Paid $" for credit purchases. We also added the options to filter the table by start/end dates or service type, aggregate data, and export the table as a CSV. Head to Settings > My Studio > Wallet to check it out.
• When a private gallery job status is changed from Draft to AdvancePay, the picture day date is now included in the first email sent to customers (for private gallery automatic email campaigns).
• If your studio has a logo uploaded, it will now be included in all private gallery automatic email campaigns to help your branding shine.

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• In private gallery jobs, we updated the Subject Detail bar to now display regardless of whether or not photos have been uploaded. This makes accessing a subject’s gallery deep link easier than ever.
• General bug fixes.

• Studios can now view all active messages being sent to customers! The new Active Messages section gives you an in-depth view of a job’s past and future automated communications, including reminder text campaigns, custom promos, and private gallery email campaigns. Preview each message and see when it was or will be sent according to the job’s gallery status and current settings. Find it within a Job > Marketing > Active Messages. Learn more. 
• We made some minor revisions to the messaging in the manual marketing flyers.

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• General bug fixes.

• Studios can now add first and last names for secondary users of their PhotoDay account. When creating a new invitation, you can enter their name before sending the invite. Existing users now have the placeholder name “School Photographer,” but you can edit this by going to Settings > My Studio > Users.
• We added a new “Pre-Picture Day” manual marketing flyer. This new template is perfect for sharing information and access codes before picture day, without mentioning AdvancePay.

• General bug fixes.

• We added a helpful warning for studios if a job’s AdvancePay offer is selected as the Gallery Offer. This will ensure you avoid any missteps when offering discounts to your customers—saving you money and headaches.
  - “Heads up! This offer is already the AdvancePay offer for the gallery. Selecting it will make the offer available to all customers visiting the gallery.”

• General bug fixes.

• We refreshed the parent-facing email designs to make it easier for customers to find their galleries, view receipts, and include visual improvements designed to increase click-through rates.
  - Emails included in this redesign: AdvancePay receipt, order receipt, order shipment, print release for High-Res Downloads, and the auto-campaign reminder series for private galleries. 

• In an Order Invoice, the gallery/job name now links to the corresponding job dashboard page in the Studio Panel.
• We’ve updated the My Studio > Users page to include the user status of either Invited or Accepted

• General bug fixes.

• Custom SMS Promos can now only be scheduled to deploy on weekdays. 
  - Studios can no longer request to send Custom SMS on weekends. Our data shows that weekdays are the best time to launch galleries and run promos, with lower order volume on weekends.

• Studios can now override our address verification system when validation fails for a bulk shipping address. This is especially helpful for schools and studios in rural areas.
• We revamped our Sales & Marketing Kits with all-new digital and print materials to promote picture day, as well as new sell sheets for studios to give their prospective clients. Studios can check them out in the Studio Panel > Resources section. Stay tuned for new videos coming soon!

• General bug fixes.

• We added a new tab-delimited text (.txt) file option for Service Item Exports, so studios can now choose to download either a .txt or .csv file.
• A new bulk order number column has been added to a job’s shipping tab. Once a bulk shipping order has been processed, the order number will populate in the Job > Shipping table.  
• We added navigational pages to the Current and Past tabs under Store > Promos.
• Flyer download emails now include the job name in the subject line, making it easier for studios to keep track of them.
• Any images not in sRGB profile will now be rejected at upload. Images must be in sRGB for consistent colors when printing from our labs.
  
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• General bug fixes.

• Studios can now cancel Custom Promo SMS requests without contacting the Customer Success team. If a studio makes a mistake on a Custom Promo request and the status still says “Requesting,” they can go to Store > Promos > Custom to cancel the request and resubmit. 
• When requesting a Custom Promo, studios can now choose who will receive the text message(s). By default, SMS will be sent only to customers who have opted-in but have not ordered yet. With a new “Select Audience” section, studios can choose to send to all gallery opt-ins.  
• We made it easier for studios to find and share direct gallery links for each subject in a private gallery. With a new “copy to clipboard” quick link, studios can copy the link to that subject’s gallery with the click of a button. In the PhotoDay Studio Panel, open a private gallery job > Photos > Subjects Detail to copy and share when needed.
• We added new labels to the Add Products window when creating a price sheet. To help clarify which items are being added, you’ll see new “Package Contents” and “A La Carte” labels above the respective tables.

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General bug fixes.

• We updated the optional Daily Email Summary—AdvancePay credit sales are now included, and the header copy was adjusted for clarity.
• Studios can now change the shipping method of a Miller’s price sheet! Previously, studios were unable to adjust a pre-existing price sheet’s shipping type and had to create a brand new price sheet to accomplish this. Note: Bulk Shipping is only available for private galleries through Miller’s.
  - When changing a Drop Shipping price sheet to a Bulk or Bulk/Drop Shipping price sheet, some products may not be available, in which case a warning will explain that any unavailable products will be automatically removed from the price sheet.

• Made general design and graphic improvements in the Studio Panel.

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• Fixed an issue where digital download bundle pricing tiers did not carry over when duplicating a price sheet.
• General bug fixes.

We’ve launched Digital Download Bundles in the PhotoDay Studio Panel.

• From the Digital Products section of a Price Sheet, studios can now configure their High-Res digital downloads into Bundles with either Tiered Pricing or Max Price:
  - Tiered Pricing bundles let the studio create up to 5 variable tiers with either decreasing price per photo (PPP) or an increasing percentage discount off the a la carte retail price.
  - Max Price bundles allow the studio to offer up to a maximum number of high-res digital downloads at a fixed, discounted price. A max number of allowed digitals and a max retail price is set by the studio.

• We’ve added the job name to the name of the download report from Insights > Sales & Insights > Customers.
• We’ve reconfigured the Bulk Shipping deadline campaign. Now, the automatic email for a bulk shipping deadline is considered part of the "Post-Picture Day Series" email campaign. When this series is toggled off, the bulk shipping email will not deploy.
• For Custom Promos, the offer code will now be shown for requested “Flash Sale” texts.

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General bug fixes

• We’ve added a new “Request Refund” button to all Order detail pages and AdvancePay Credit Order detail pages. Studios can now click this button to access the refund request form with all of that order’s details automatically populated in the form. 
  - Studios will only need to enter the reason for the refund and click submit. 
  - The “Refund Amount” field will populate the full amount of the order but can be adjusted if only requesting a partial refund. 
  - The refund request form has been removed from the Resources > Support section. All refund requests must be submitted directly from an Order or AdvancePay Credit Order.

• When republishing an expired gallery, the job will now automatically publish without having to clear the old expiration date. Previously, studios were required to take the additional step of removing the past expiration date in the job’s settings before the gallery would go live.
• When a studio publishes a job with an expired AdvancePay offer, we are now displaying a warning letting them know that the offer’s expiration date needs to be extended or removed in order for customers to redeem the offer at checkout. Previously, the expired offer would be detached from the job without notifying the studio. 
• When reviewing photos in a private gallery job export, the "Ignore All" button for images with issues has been redesigned to be more noticeable & actionable.
• We’ve updated the subject filtering options for marketing flyers to match the subject filtering on exports. The initial filter drop-down (before the subject data filter) now includes All Subjects, Subjects with a reference photo, Subjects without a reference photo, Subjects with matched photos, Subjects with no matched photos, Subjects with a reference photo and no matched photos, & only subjects marked absent to match the exports filter drop-down. 
  - Previously Only subjects with photos and Only subjects without photos were optional filters, but have been removed since they are now included in the initial filter drop-down.

• When a price sheet and themes are saved from Job > Settings > Store > Products, but some products are unavailable due to the necessary themes not being selected, we’ve redesigned the warning to be more noticeable and actionable. Studios can now click “View Unavailable Products” to review the affected items.
• When navigating to the Promos section from within a job (Job > Marketing > Promos), that job now automatically populates as selected for the current promo. This alleviates any repetitive scrolling since studios have already opened that particular job.
• In the Job > Insights > Customers section, the "Total Orders Placed" category is now named "Unique Customers" to better represent this total. For added clarity, the corresponding tooltip now says, “Number of unique customers who placed one or more orders.”
• In the Job > Insights sections, we’ve adjusted the tables to display more columns without needing to scroll horizontally. This is especially helpful for users with smaller screen sizes.

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We’ve launched Galleries 4, PhotoDay’s new customer storefront.

• Galleries 4 is a Progressive Web Application, which means customers do not need to download an app. Galleries 4 can be viewed on a mobile device or desktop browser and will automatically adjust to the device’s screen size. 
• Customers already subscribed to group or private galleries will now receive deep links to their gallery instead of access codes. This functionality is already available for public galleries.
  - Gallery deep links are used in PhotoDay’s SMS marketing, automatic email campaigns, and manual marketing flyers.

• All customers must now create an account to purchase from a gallery. 
  - There is no longer an option for guest checkout.
  - Upon account creation, customers can opt-in to email and text communications in compliance with TCPA and CAN-SPAM.

• Studio names are now included in the gallery’s header.
  - Any uploaded job logos will also be displayed in gallery headers

• If a customer has opted into multiple galleries, they are now listed chronologically from the most recent gallery published.
  - We have also added sorting options so galleries can be filtered alphabetically and by publish date.

• Tags have been updated, customers can now search for tags without needing to scroll through a list.
  - Tags can also be selected and stacked.

• Customers will now tap to favorite their photos in the gallery before moving on in the checkout process.
  - We’ve also added a “Favorite All” function. In group or public galleries, customers can favorite all once they’ve narrowed down their search through tags or FaceFind; in private galleries, customers can favorite all photos in their gallery with one click. 

• Package descriptions are now displayed clearly, and in a new pop-up, customers can get a quick view of the package contents.
• Products are organized into fully searchable categories.
• The customization process for both individual images and packages has been refined. After selecting a package or an à la carte product, the all-new Product Customizer appears, allowing customers to quickly adjust their photo choice, custom text, and graphic themes on their products.
  - Retouching is now available right from within the customizer.
  - If a customer wants to, they can make final adjustments and edit their products right from within the shopping cart.

• Galleries 4 will apply to all new jobs as well as any jobs in draft status that are published from July 5 on. Galleries already published or in AdvancePay mode will not be affected. Both the current galleries site (galleries.photoday.io) and the new Galleries 4 site (my.photoday.com) will be functional during the transition period.
  - During the transition period, jobs that are linked to Galleries 4 will be noted under the Job > Settings > Job Details.
  - The official transition period to Galleries 4 will end on August 1, 2023. From this date forward, all galleries will operate in Galleries 4 (my.photoday.com), and the current galleries site (galleries.photoday.io) will be retired.

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• We've updated the Job > Marketing tab to include a new menu on the left-hand side of the page. Here you can find Manual Flyers and Promos for all job types, as well as Auto-Campaign Settings for private gallery jobs. The way these sections function has not changed, they are just now more easily accessible. The Promos and Auto-Campaign Settings can still be found in their original locations, as well.
  - You can now view a Flyer's History by hovering over the flyer and clicking the Sent History button.

• Studios can now publish a gallery using a Bulk or Drop price sheet without any bulk shipping details added. A message will appear explaining that bypassing this step and publishing the job will only display drop shipping options for customers.
• A link to the Refund Policy has been added to the refund request form below the header.
• Reedy Photo added a new 4x12 print product. Studios can view it in their Reedy price sheets.

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• Added auto-retry for Knockouts to prevent a job from not completing.
• General bug fixes.

• We’ve added the ability in Private Jobs to see which galleries have been accessed! 
  - Studios can now send marketing emails based on this behavior to encourage subjects who have or have not viewed their gallery as well as those who have not purchased photos from their gallery even if they have viewed it. 
  - Gives studios the ability to filter Exports & Marketing Flyers/emails in Private Jobs to either subjects that have accessed/viewed their gallery or just those that have not.
  - From the Insights tab of the job studios will also see the number of Subjects Accessed, Percent Accessed (Total Subjects Accessed / Matched Subjects), Subjects Ordered, and Percent Ordered.

• We added a progress bar to indicate that FaceFind is analyzing individual photos when uploading photos to a job. Studios will also now see a warning if they attempt to publish before it has completed processing.
• We've added a new green spill removal option when submitting a Knockouts job. This setting will be off by default, but studios can toggle it on when creating their Post-Processing job.
• 4 new Bay Photo drinkware products have been added! Studios can view them in their Bay price sheets.

• Fixed issues where selecting all images from a specific search result and then disabling digital downloads or applying a new tag would apply to all images in the job rather than just to the selection.
• Fixed an issue where subjects would not appear in Flyer send modal if they only had an email address in the Email 2 column.
• General bug fixes.

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New Default Watermark:

• As AI watermark removers become more prevalent, we researched and made intentional improvements to our default watermark to make it more resistant by adding a colored gradient, an irregular pattern, and soft edges.
• If you are currently using PhotoDay’s default watermark, you can manually update it by going to Settings > My Studio > Logo & Watermark > click "Default"
• Starting 5/4/23, all previous default watermarks will be automatically updated to the new design.
• Studios using their own custom watermark will not see any changes.

General Updates:

• We created a new processing progress bar to indicate that FaceFind is working its magic! When uploading photos to a job, the progress bar will show you how far along FaceFind is in analyzing your photos.
• We added more specific error messages regarding the reason an image fails to upload such as not meeting color space and depth requirements. Learn more.
• New Bay Photo drinkware products have been added! Studios can view them in their Bay price sheets.
• We made some adjustments to ensure that the full file name is visible on all displays when uploading duplicates.

• Fixed an issue where the selection count was not updating when images were unselected during the Post-Processing photo review step.
• Fixed a private gallery job issue where navigating to the second page of a search result in Subjects Data would reset results to all subjects.
• Fixed an issue where a bulk deadline date was required for studios to set a job to AdvancePay when using a Bulk or Drop price sheet.
• General bug fixes.

• To prevent text messages from sending outside commercially compliant times, we’ve implemented new SMS time restrictions. When a job is published or set to AdvancePay for the first time between the hours of 8 PM and 8:59 AM, the related automatic SMS series will be temporarily suppressed until 9 AM (based on the job's timezone). Studios can still change their job’s gallery status at any time.
• Added a 5 Credit minimum purchase requirement for PhotoDay Credits.
• Made general design improvements and responsiveness adjustments to the Home, Store, and Jobs sections of the Studio Panel. 

• Fixed an issue where invitation emails were not being received.
• Fixed an issue where Sales Today was displaying incorrectly.
• Fixed an issue where bulk shipping settings were not required with a bulk/drop price sheet.
• Added a subtotal column to Reports.
• General bug fixes.

• We updated our email validation process to accept new domain extensions in email addresses. For example: .photography, .studio, etc. in addition to the standard .com.
• Studios can now add an organization while creating a job. Previously, studios could only add organizations by leaving the job creation flow and going to the separate Organizations page.
• Newly designed icons, buttons, tables, and modals have been added to the Studio Panel for a fresh look.
• NOTE: Earlier this week we notified PhotoDay Users about updates to publish time restrictions that were intended to be a part of this release. We heard your early feedback and have decided to put this development on hold while we work to optimize this user experience.

• Fixed an issue where dragging and dropping photos to match subjects wasn’t working on Firefox browsers.
• Fixed an issue where re-uploaded photos were not properly replacing ones that originally had special characters stripped from their filenames.

Post-Processing Services Introduced:

• Knockouts service has been revamped and Color Correction service has been added.
• PhotoDay Credits have been reduced in price from $0.35 to $0.10. Knockouts now cost 2 credits per photo, with Color Correction priced at 1 credit per photo.

Bulk Shipping Updates:

• Studios can now view all details about processed bulk shipments, as well as a list of all orders that were included in each bulk shipment.
• Studios can now view sales information for each bulk shipment, including relevant orders volume and revenue associated with each bulk order.
• Individual Order Details now include a link to the related bulk order. Studios can now see the status and tracking of orders that were included in a bulk shipment.

General Updates:

• Added a Studio Reporting field to the Studio Information screen and a Job Reporting field to the Job Details screen. 
• Updated restrictions for watermark files to prevent customer issues when loading. Watermark files must now be a maximum of 5000x5000px and 2MB. 
• Sorting and filtering functions of Subjects in Private Gallery Jobs have been improved. Studios can now select multiple filters to be used and they always sort alphabetically within other sorts chosen.
• Added the AdvancePay Credit Reference number to the customer’s order receipt. 
• Added the Studio’s name to the order detail view for both the Studio and the Customer.
• Updated Customer receipt to show the theme image instead of preview image to help with customer confusion.

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• Fixed an issue occurring when deleting emails from a flyer mailing list.
• Fixed an issue relating to how the Studio Panel is displayed in browsers running on Windows.
• Fixed an issue where filtering by “Absent” for marketing flyers within private jobs was not working correctly.

• Studios can now request custom SMS from within the Studio Panel. Requests will be viewed and approved by the Customer Success Team.
• In Subject Overview, filenames are now displayed on the Featured Photo selection window.
• The required minimum price for a digital download has been reduced. Studios can now offer digital downloads for a minimum of $2 each (previously $5 each).
• Studios can now choose to receive Net Promoter Score (NPS) notifications by email. Daily emails, weekly emails, or both can be turned on by going to Settings > Account > Notification Settings.

• Updates have been made to private gallery subject emails to ensure that reminder notifications continue to be sent to additional email addresses attached to the subject that have not ordered. For example: Subject has Email 1 and Email 2 data associated with it. Email 1 places an order and reminder series are turned off for them, but Email 2 will still receive reminders since they haven’t placed an order yet.
• Fixed an export issue where file names were truncating from periods in data.
• Fixed an issue where private gallery flyers were not rendering the correct size for subjects.
• Fixed an issue where the upload modal was disappearing when images were over 8000px.
• General bug fixes.

• New Updates to AdvancePay: AP credits will now expire 14 months after purchase date (existing AP credits will not be affected). New reminder series have been created to communicate approaching expiration dates. Leftover credit balances will automatically go to the studio after the reminder series has ended and the expiration date has passed.
• Cropping Preset Profiles have been added to Exports. Users can now separately choose the aspect ratio, crop type (loose, standard, tight), and resolution. This will help ensure centering and consistency from job to job. 
• The updated AdvancePay Payout Policy and AdvancePay Refund Policy have been added to the Studio Panel site footer.

• Fixed an issue where backgrounds were not rendering correctly on flyers and emails for private galleries in some cases. 
• Fixed an issue to improve studio email validation.
• Fixed an issue where retouching prices were not reflecting correctly on some invoices.

• Added verification step for studio address upon account creation and when the address is updated in “My Studio” section.
• Updated AdvancePay details view to show transaction history, balance, expiration, etc.
• Updated orders report to include more AdvancePay information including expiration date and remaining balance. Some columns have been hidden in studio view, but still exist in the CSV export.
• When uploading duplicate files in a job, studios will now be shown a list of the duplicate filenames and given the option to replace, skip, or cancel. 
• Additionally, when choosing to replace photos in a job, studios can now choose whether they want the replacement files to retain the same attributes as the previously uploaded images (e.g. Digital Download Disabled, Tag, Featured Photo, and manual subject matches).

• Fixed a bug where tags were showing inaccurate search results.
• Fixed a bug where package ordering wasn’t saving in price sheets.
• Fixed an issue with “Last Uploaded” > “Select All” wasn’t working.
• Fixed an issue where reprint tracking emails were not received.

• A new file size restriction has been implemented. Files must now be 8000px or less in either height or width. 
• On the Subject Data page, studios can now combine filters on multiple columns. This is an extension of recent improvements made in versions 3.39 and 3.38.
• For the newly introduced retail delivery fee in the state of Colorado, a line has been added in the order descriptions to include this.

• Fixed an issue where unnecessary calls to the server on private jobs were being made. This fix will reduce server load and improve performance in the studio panel.
• General bug fixes.

• Added a new export preset for School Photographers of America (SPOA) Universal Export to support a variety of School Information Systems (SIS). 
• On the Subject Data page, studios can now select multiple filters without resetting the first selected filter.
• A new message has been added to the Studio Panel Tax section. Beginning January 1, 2023, PhotoDay will remit taxes on behalf of studios to their respective states. Stripe will also be providing 1099-K forms each year.
• Sales Reports in the Studio Panel have been updated with columns and tooltips related to new tax protocols (mentioned above) and state delivery fees.

• Fixed an issue so that the return address on shipments is the lab’s address. 
• General bug fixes.

• In Private Gallery Jobs > Subjects Data Page, studios can now skip entering previously required info (like a Student ID). Studios can also now sort and filter subject data using the column headers.  
• When uploading images to a knockout job, duplicate filenames will not be accepted. Previously, duplicate filenames were only prevented in the main job photo upload, but not in the knockouts section.
• The automatic email campaign previously named “Pre-Picture Day Series” is now called the “AdvancePay Series” for better clarification and function. The “day before picture day” email will only send for jobs that are in AdvancePay mode (this email will not go out for jobs in Draft mode). 
• The marketing flyer filter “Only Subjects Without Purchases” has been improved to eliminate all marketing communications to email addresses included in orders. Previously, only the first subject from a multiple-subject order would be considered as part of the purchase. 
• Reports now include “State Delivery Fee” line item.
• New SMS have been added for jobs with bulk shipping that include the order deadline. 
• All SMS now have a hierarchy of message priority to ensure that a customer will only receive 1 text message a day.
• General copy changes within the studio panel for clarification and consistency.

• Fixed an issue in private gallery jobs where only images with a detected face and no subject matches were populating in the Unmatched section. The Unmatched section now functions as intended, so that any images with no subject matches will display in Unmatched.
• Fixed an issue where an image disabled for digital download was purchased as a download.
• Fixed an issue where exports were filtering full and partial matches instead of exact matches only.
• Fixed an issue where clicking on an AdvancePay order in reports linked to the incorrect page.
• Fixed an issue where studios had to refresh the page to update a job status if a price sheet was deleted. 
• Fixed an issue where studios could not drag photos more than once in a Firefox browser.
• General bug fixes.

• Emails regarding knockouts now include the job name and knockout name in the email’s subject line.
• When uploading photos to a job, studios can now click “replace/skip all” before the entire upload completes. Previously, studios had to wait until later in the upload process to click replace/skip.
• Updated the “Edit Columns” button in Private Gallery Jobs > Subjects Data Page. Previously the button was an icon, but now it says “Edit Columns” for improved clarity.
• The sign-up page has been updated to include a “next picture day” drop-down menu to aid with the onboarding process. 
• Reprint requests now have an improved display of the reprint status on the Order Receipt page. 
• Regarding creating tags from metadata keywords, if keywords are separated by semicolons, they will not be turned into tags.
• When viewing background collections in the studio panel, you can now sort them by the date they were created.
• Previously, when exporting data from PhotoDay, some column headers did not exactly match the header titles required for uploading data back into PhotoDay. The export headers are now perfectly matched so exporting and importing are streamlined.

• Fixed a bug regarding studio order reports displaying no data.

• Added verbiage regarding sending post-publish emails when a job has not yet been published.
• Knockouts are now returned alphabetically along with visual confirmation of the quantity.
• Improved email subject for exports for clarity.
• Introduced a notification for studios who have cookies blocked.

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• Fixed a bug related to the “with photos” or “without purchases” filter during flyer downloads.

• The reprint request form wording has been updated for clarity. This form is not applicable for any print errors caused by studio or customer error.
• Lightroom keywords are now translated into tags for PNGs.
• When importing and mapping a CSV in your private gallery, the mapping screen will now highlight fields that are not being mapped. Mapped fields can also be removed in bulk if desired.
• Subject images are now included in the automatic campaign emails.
• For manual flyers and automatic email campaigns, knocked-out subject images now include the job’s default background. 
• In a private gallery job, a subject overview filter has been clarified to reference subjects with a matched photo but without a featured photo.

• General bug fixes.

• Added a new data-only CSV export type for basic compositing workflow.
• Email flyer filters are now sorted alphabetically.
• Updated the Subject Overview in a private gallery job to include the “Subjects without feature” filter.

• Fixed an issue where email flyers were not updating offers before sending.
• Fixed an issue where email flyer history was not displaying.
• Fixed the order preview overlay for keychains with Miller's.
• General bug fixes.

• The jobs list page now has pagination navigation.
• When viewing then exiting a subject in a private gallery job, the subject overview page will maintain your scroll. 
• Added a “Next Subject” button within the subject detail screen when featuring.

• In order details, the product image now attempts to use the layout’s theme preview.
• Digital download links will now recreate when an order receipt is resent. 
• When a job is published with transparent photos uploaded but without backgrounds added, the transparent photos will be hidden in the gallery.
• Speed improvements for when querying subjects.

• Fixed an issue where orders for deleted jobs were not displaying.
• Fixed an issue where the main menu navigation was not highlighting when Academy was selected.
• Fixed an issue of flyers not showing all available offers.
• Fixed an issue where deleted export items were unable to be found.
• General bug fixes.

• Updated messaging for bulk and bulk & drop Miller’s price sheets to reflect new product pricing.
• Organization contacts can now have a blank first or last name.

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• Fixed an issue occurring when trying to add products to a package on mobile.
• General bug fixes.

• Promos are now available for jobs that are 365 days old, rather than 180 days old.
• Added a disclaimer explaining that setting an expiration date for a gallery will trigger a text notifying customers.

• Reprints can now be requested directly from the order page. No more lengthy forms!
• Changed the order resolution form to a refund request form.
• Added the job name and private access code to order reports.
• Updated Refund Policy copy.
• Renamed “GiftCard” to “AdvancePay” in reports CSV export.
• Updated reports to display subject info if customer info is not available.

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• Fixed an issue where the subject overview dropdown would always display all subjects.

• Gallery Offer code is now included in automatic SMS campaigns

• Fixed an issue where matching all photos would only match up to 100 photos.
• Updated messaging and profit calculations for bulk products.

• Custom Themes feature is now available with Reedy Photo.

• Fixed an issue with setting default backgrounds.
• Fixed an issue when removing a subject’s reference photo and unmatching.

• Users can now filter and send private gallery marketing flyers to subjects who have or haven't already placed an order.

• Fixed an issue where subject data fields were adding a new field instead of replacing the one selected.
• General bug fixes.

• Users can now customize the filename of their exports by selecting up to 3 values.
• Purchase information is now included in the subject list if requested.

• Fixed the flyer size and margining for mobile
• General bug fixes

• Updated expanding live preview in cart and order item requests.
• Updated promo messages to include job name in the text copy.
• Added reprint request feature to order detail.

• Fixed 3 issues related to FaceFind for studio matching:
• Scenario of uploading a reference photo after would only match the largest face.
• Scenario of when having the same face in multiple subjects and then uploading a photo it would only match to one subject.
• Scenario of adding a reference photo, then deleting it, then re-uploading would still match even though the photo had been removed.

• New Campaigns feature added in studio job settings.
• Added a new marketing card in the job dashboard.
• Added a button to go to campaigns settings for private galleries on a job’s marketing page.
• Added a new modal for when a private job is switched to AdvancePay.
• Updated the publish modal for private galleries.
• Updated the support article links in Campaigns

• General bug fixes.

• Added a clickable tracking link to order details when available.
• Added “ship date” information to orders report.
• 2022 Promos added to studio panel.

• General bug fixes.

• Updated the modal that pops up before publishing a job to explain the process and next steps more clearly.
• Updated Orders to include AdvancePay orders.
• Updated AdvancePay detail screen so that clicking the link to “go back” will take you to the screen you were previously on.

• Fixed issue where sometimes purchases would not show up in product reports until the next day.
• Fixed issue where auto-SMS reminders would ignore time zones.

• Knockouts Service and PhotoDay Wallet are now available.
• Updated default description copy for AdvancePay flyers.
• For bulk shipping jobs, tracking info for all bulk orders are now displayed in the Job’s dashboard screen.

• Trailblazer Tips video added to Studio Home page
• Tip of the Month added to Trailblazer Tips in Academy Programs
• Studio Orders date format updated to MM/DD/YYYY